J&J Family of Companies Senior Invoice to Cash (I2C) Representative with Spanish in Czech Republic

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of

Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”

There are more than 2,000 employees in Human Resources, Finance and Procurement who work for

Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

Senior Invoice to Cash (I2C) Representative with Spanish

Location: Prague

Full time permanent contract

Are you interested in finance and communication at the same time? Are you fluent in English and Spanish? Are you looking for a stable job in international environment, where you could use languages on daily basis and develop your skills?

YES, YES, YES?! So if you want to join fast growing company and multicultural friendly team to start your career - simply apply!

What will be your daily responsibilities?

  • Cash Collection for assigned region according to defined procedures, finance principles and respective legislation

  • Making outbound calls and responding to inbound calls promptly according to processes

  • Order release within scope of authority

  • Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary

  • Identify doubtful debt and take corrective actions when necessary

  • Identify growth trends and propose potential uplifts

  • Proactively suggest ideas to automate processes and improve execution of tasks

  • Meet dashboard metrics related to I2C

  • Perform all accounts receivable procedures as required, in a timely manner

  • Active involvement in identifying potential business improvements

  • Update of work instructions

  • Work with credit reports and monitoring from credit agencies

  • Performing periodical credit limit reviews with limited amount of supervision

  • Analyze I2C process issues and process change requests and make recommendations as part of the regional process governance

  • Applying unidentified and unapplied cash receipts to the correct invoice(s) according to the defined procedures, finance principles and legislation


  • Building and maintaining relationships with customers concerning past due invoices, payment trends, resolution of disputed invoices and other matters relating to receivables. The objective is to keep DSO as low as possible

  • Follow up on identified issues

  • Timely and accurate routine reporting

  • Training of new joiners to the team

  • Reporting & Monitoring

  • Provide support during SOX testing and for compliance related matters


  • Fluency in English and Spanish - both spoken and written

  • At least 2 years of experience in a similar job in finance / accounting / customer service environment

  • Strong and effective written and oral communication skills combined with customer service orientation

  • Independent worker, requiring only occasionally supervision

  • Ability to solve difficult situations using own judgment and sense of initiative

  • Eye for detail

  • Strong analytical and communication skills

In return we would like to offer you:

  • Interesting job in a prestigious international healthcare company

  • Friendly and supportive team members and management

  • Many opportunities to participate on different projects and drive our growth further

  • Competitive salary based on experience, annual bonus and comprehensive benefits package such as 5 weeks of vacation, Home office, Flexible working hours, Meal vouchers, 8 weeks fully paid parental leave, Flexi Passes, Life and accident insurance, Contribution for Prague public transportation, language study, illness leave and pension, MultiSport Card, Referral Award, Refreshment in the workplace, Sickdays, Customer card to Makro Cash&Carry, Free fitness lessons

The benefits are regulated by internal policy which contains the full details regarding the entitlement and conditions for the benefits.

Primary Location

Czech Republic-Prague-


JNJ Global Business Servi (7761)

Job Function

Accounts Receivable

Requisition ID