West Corporation Senior VOIP Engineer in Longmont, Colorado

Senior VOIP Engineer (117327)Responsible for:Leading and participating in the engineering, configuration,installation, maintenance and upgrade of the companies Voice over IP(VoIP) deployment, supporting applications and network hardwareReceive and address error escalations of VoIP network through the ticketsystem, troubleshoot issues in a timely and accurate mannerConduct third-tier level of support concerning new products for internal andexternal customers, train training resource to convey the correctinformation for client serviceQualificationsEducationBachelor's degree in engineering, computer science, MIS,telecommunications, or a related field requiredEquivalent work experience in a similar position may be substituted foreducational requirementsExperienceMinimum four years networking, telecommunications, or applicationexperience required with an emphasis in VoIPMinimum one year supervisory or lead experience preferredOtherBasic knowledge of multi protocol label switching (MPLS) requiredBasic knowledge of signaling protocols (e.g., SS7, SIP, CAS, etc.) requiredApplications will be accepted through 3/19/18.West Safety Services is an EEO Employer.Do you share our passion of "work worth doing"? Demand for our servicescontinues to grow. We are looking for the nation's best who are interestedin making a difference. If you are interested in this position and meet theminimum requirements, apply online today!If you work at West Safety Services, you'll never take 9-1-1 for grantedagain. For more than 35 years, we've been a leader in an industry wherethe stakes are high, as are our expectations of each other. We recruit thebest talent because our success is measured in lives saved, in communitiesprotected and in assets secured.Our 9-1-1 and other emergency communications technologies provide theessential link between telecommunications firms, wireless carriers, cableand security systems providers and public safety agencies. The proliferationof smart devices, sensors and new media are fueling our recent innovationsthat help guide emergency responders and public safety professionals as theyassess complex, critical situations in real-time.Not only do you finish each day knowing you have helped save lives but thereare also some great perks in addition to compensation, competitive healthbenefits, paid time off, and a 401K:Access to hundreds of online and in-person training courses to help youunderstand our solutions, develop your skills and become more effective bothpersonally and professionallyA spacious gym with ellipticals, treadmills, bikes, weights, and evengroup classesCommunity outreach through a 501(c)(3) non-profit that supports localyouth, seniors, and our militaryOn-campus dry cleaning service and much morePlease Note: The Company has strict background check requirements bothpre-employment and during employment. Depending upon the position and/oraccess required, applicants and personnel may be required to successfullycomplete additional background checks including, but not limited to customerbackground checks, Criminal Justice Information Services (CJIS)certification - criminal history check, fingerprinting and training. Thecompany also runs a motor vehicle record check as part of the background checkThe company conducts pre-employment drug screening and periodic screeningduring employment. Please note, marijuana remains an illegal drug underfederal law. We have federal contracts that require us to be compliant withthe federal Drug Free Workplace Act. West Safety Services is a tobacco freeworkplace.EEO/AAP Employer-Minorities/Women/Disabled/Protected Veterans