Horne LLP Intacct Specialist / Ridgeland in Jackson, Mississippi

This Position is for an Intacct Specialist with an accounting firm location in Ridgeland, MS. This position will require travel. Summary: The Intacct Specialist will need to prioritize and multi-task on a daily basis, while maintaining a high level of confidence and professionalism. This position must be able to work on complex problems, while balancing a large workload in a fast-paced environment. Will work closely with the Franchise business, Technology and Service Transformation teams. Duties and Responsibilities include: Listen and understand the customer's needs and provide proactive suggestions as well as answers to improve customers' use and satisfaction; Participate in meetings to understand business requirements and development objectives; Provide guidance to the business and project team with respect to technical feasibility, complexity, and level of effort required to deliver a custom solution; Communicate new features to customers and stay current on releases; Continuously identify and develop solutions for process efficiency improvements to improve operations and productivity; Escalate issues and recommendations to management as appropriate; Ad hoc technical accounting research; Contribute to the development of internal knowledge base, user guides, and other various communications systems; Produce Ad-hoc reports when requested; Provide performance tuning on existing reports to enhance end user experience; Create IT documents for knowledge base, user guides, and other various communications systems; Manage business application reports using Intacct report writer (creating new reports and updating existing reports); Other responsibilities as assigned based on business need; May require working off standard hours due to manager requests, or system down calls to ensure timely support. Requirements and Qualifications include: Bachelor's degree in Business Administration, Accounting, Management Information System or equivalent experience; Certified Public Accountant (CPA) a plus though not required; Solid understanding of general accounting concepts; Commitment to customer service with a strong sense of ownership for projects and results; Advance usage of Excel such as pivot tables and data analysis; Advanced Microsoft Word and Excel skills (Pivot Tables, VLOOKUP functions, etc.); Experience working with an Accounting or ERP/Financial software application is a plus; Experience with ERP/SaaS and CRM software a plus; Strong analytical and problem solving skills; Strong organizational skills with the ability to multi-task in a fast paced environment; Ability to learn quickly and research issues for which you may not have an immediate answer; Highly enthusiastic, positive-minded, customer focused, service-orientated; Excellent English language written and verbal communication skills, including clear speaking voice and good use of grammar; Proven success in a team environment and collaborating across teams; Demonstrated understanding of internet technologies including knowledge of web browsers, internet security settings, and common problems associated with both; Experience with Intacct is strongly preferred. EEO/AA/Minorities/Females/Disabled/Veterans Normal 0 false false false EN-US X-NONE X-NONE