About NCR Corporation NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.
POSTION SUMMARY & KEY AREAS OF RESPONSIBILITY:
Ensures successful design, development, and deployment of global services processes and related infrastructure. Scope is global and typically includes three or fewer process areas or systems. Manages portions of a project. Tracks, updates, communicates project status, scheduling and documentation.
• Analyzes, designs, and develops well-defined methods and procedures for service related activities. • Work closely with other members of the NCR Services Design and Engineering team to design a multi-functional business solution; Work closely with IT Services organization to implement a unified Field Service Delivery structure • Gather, define and document system/tool business requirements; Gathers information from a wide range of sources to resolve problems with unknown solutions including internal business units and third party vendors • Works on multiple projects or a project with global scope • Contributes to recommendations on process redefinition to adapt processes to solutions • Conduct testing, develop test cases, perform tie-outs, and deliver training • Support the development of training and deployment • Develop project management skills • Applies principles, concepts, practices and standards of professional field to projects and assignments • Develops working knowledge of industry practices and standards • Identifies inconsistencies in data or results
• Bachelor’s degree is preferred • Solid understanding of field service delivery programs and processes • Knowledge of Oracle Field Service structure preferred • Knowledge of HTML, C and Visual Basic • Some other language such as Go, Python, Java • Docker, MongoDB, Continuous Integration, TypeScript
Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
Job Customer Svcs/Support Services
Location: Argentina-Buenos Aries City
Requisition ID: 0065007_P0079240