Travelers Strategic Support Consultant in Hartford, Connecticut



Strategic Support Consultant

Target Openings:


Primary Job Duties & Responsibilities:

This role reports directly to the PI Platform VP, Shared Services providing daily support of ongoing activities, while gaining broad exposure and a comprehensive understanding of the business, in order to make an impact as a valued business partner, offering additional insight to our business through industry research and opportunity assessments, along with assistance in capability delivery and operational decision-making.

Responsibilities include but are not limited to:

– Strategic Opportunity Assessments

– Strategic Leadership Briefs

– Preparation of Senior Leadership Materials

– Process Analysis & Engineering

– Management Information & Analysis

– Other duties as assigned.

Job Opening ID:


Equal Employment Opportunity Statement:

Travelers is an equal opportunity employer.

Job Specific & Technical Skills & Competencies:

Motivation to succeed. Strong analytic and communication skills. Demonstrated leadership potential. Desire to participate in activities beyond formal scope. Analytical Thinking (Advanced): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Facilitation (Advanced): Uses and adjusts style and technique to assist group process and understanding. Communication (Advanced): Demonstrates effective verbal, written, and listening communication skills. Teamwork (Advanced): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result. Relationship Management (Advanced): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Business Perspective (Advanced): Uses knowledge of internal and external factors impacting the property casualty industry to make decisions. Technology (Intermediate): Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools). Conflict Management (Intermediate): Brings conflicts into the open and resolves them collaboratively. Change Management / Resilience (Advanced): Remains energized and focused in the face of ambiguity, change or strenuous demands. Risk Taking (Advanced): Identifies, assesses, manages and takes intelligent risks to attain objectives.

Job Category:

Project/Operations Management

Job Summary:

The Personal Insurance (PI) Platform Office directly influences end-to-end execution, spanning strategic planning, capability investment delivery, and production operations.

Under limited supervision, the Strategic Support Consultant role is directly engaged with how we collaborate, operate, and deliver value. Likely to be involved in a range of activities, such as strategic opportunity assessments, business research and analysis, strategic leadership briefs, business architecture, and other leadership assignments, this role is intended to attract and develop an individual who has proven success in a team environment, navigating across internal and external organizational boundaries, consistently applies analytical / critical thinking skills in both well-defined and loosely-defined scenarios, and regularly delivers high quality output, gaining exposure up to Personal Insurance and Platform Senior Leadership.

This role does not manage others.

Position Type:


Education, Work Experience & Knowledge:

Preferred qualifications:

Demonstrated leadership capabilities

Strong analytical and communication skills

Initiative and active contributor with activities

Motivation to succeed and seeking long term career opportunities

Five years of related work experience.

Bachelors or graduate degree preferred.

Minimum Qualifications:

Three years of experience in Business Systems or equivalent required High school diploma or equivalent required.

Company Information:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Licensing or Certificates:


Primary Location:

Hartford - Connecticut - United States