Compass Group, North America TECHNOLOGY IMPLEMENTATION MANAGER in Cumberland, Maryland

TECHNOLOGY IMPLEMENTATION MANAGER 7/12/17Central Region, Great Lakes Region, Mid-Atlantic Region, Northeast Region, Northwest Region, Sout...

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Job ID: JFL07121778253Great People. Real Opportunities.Description:

Click here to Learn More about a Career with Compass Group

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 200,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.

Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Description:

TheTechnology Implementation Managerwithin Field Systems performs a project management function and is responsible for managing the end to end implementation of Point of Sale, Kiosk, Ordering/Mobile, Digital Sign and Cashless products at our client locations across the U.S. This hands-on position supports strategic and tactical activities that must be balanced to achieve the desired results.

Essential Functions:

  • Prioritize and self-manage technology implementation projects assigned by the Team Lead

  • Ensure product implementation plans are developed and executed within agreed upon timelines

  • Ensure that project estimates are accurate, complete and that scope changes are documented, communicated and approved in advance of the work being performed

  • Support other team members projects as needed to achieve team success

  • Professionally communicate and lead phone calls or meetings with internal resources, external vendors, business operations and our client representatives to define and execute solutions

  • Keep apprised of your project status, escalate concerns and provide regular updates to the Team Lead

  • Adapt tools and processes to accommodate changes and improve accuracy and efficiencies

  • Complete objectives and deliverables to align with company policy, organizational goals, and team strategic direction

Basic Qualifications:

  • Bachelor’s Degree or equivalent work experience

  • Minimum 5 years professional experience including 2 years of technology project management

  • Minimum 2 years of restaurant or retail operations supervision experience

  • Extensive knowledge of restaurant or retail technology including point of sale systems

  • Service oriented collaborative approach to customer and peer relationships

  • Energetic self-starter able to work independently in a fast-paced environment

  • Highly developed sense of ownership, responsibility and commitment to quality

  • Proven ability to manage multiple tasks and shifting deadlines

  • Effective organization, planning, problem solving and analytical skills

  • Strong communication, presentation and relationship-building skills

  • Approximately 50% travel required

  • Remote Work Location Anywhere in the Continental U.S. near a Major Airport

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Career LevelManagement (Manager/Director), Mid Career (2+ Years Experience)SectorCompass CorporateAreas of InterestInformation TechnologyEducationBachelor's DegreeLocaleSoutheast Region, West Region, Northwest Region, Great Lakes Region, Mid-Atlantic Region, South Central Region, Northeast Region, United States (US), Southwest Region, Central RegionPreferred LanguageEnglish